A Towman is a registered individual over the age of 18 with his/her registered towing vehicle/car carrier vehicle who provides his vehicle to executes vehicle towing/transportation projects for customers. A Towman belongs to Project Professional family

A Helper is a registered individual over the age of 18 who help in loading and unloading of moving projects items for customers. A Trucker can have own registered dedicated Helpers or maybe match with any Helper from our pool of Helpers. A Helper belongs to Project Professional Family.

To become a Towman is simple.

• Ensure you meet all the requirements. Learn more….
• Sign up to join our team of Project Professional.

Lynphopro has a list of approved vehicles for Project Executions. Some include Flatbed Tow Truck, a Hook and Chain Tow Truck, a Wheel Lift Tow truck, a Boom tow truck, and Integrated Tow Truck, and Oversized Tow truck, or a Car Carrier.

• LynphoPro allows all acceptable towing vehicle. Car carrier types that are not older than 30 years
• LynphoPro allows all acceptable towing vehicle types that are either owned by the Towman or leased for a minimum one month with proof of ownership or lease agreement.

No! you cannot register multiple vehicles under the same Trucker at the same time. However, you can change your vehicle in case you purchase a new vehicle. Your new vehicle must be among the list of approved vehicles by Lynphopro.

If you have multiple towing vehicle and you want to manage your vehicle under your corporate name, you can take advantage of our Platform aas. That will give you the opportunity to independently manage your flit of towing vehicles.

No! You are not allowed to pick-up project initiated from the city you are not registered for. This is to enhance fair share of the market. LynphoPro continues to regulate the number of project professionals in a city based on demand to ensure that our Trucker can continue to make good earning without undue competitions.

Yes. You must complete a background check to be approved to join LynphoPro Project Professional. Learn more… You background check will include:

1. Criminal Record Check
2. Driving Record Check

The project Professionals will be responsible for paying a non-refundable background check fee and is part of the Registration fee.

All LynphoPro Project Professional must complete drug test check to be approved.

The Project Professionals will be responsible for paying a non-refundable drug testing fee. The Drug testing fee is part of the Registration fee.

You must be over 20 years of age to join as Towman Project Professionals.

Yes. All Project Professional except the Project Manager are required to pay Registration fee to join LynphoPro. This registration of {placeholder} include fee for background check and drug testing.

• Instant Trip: You cannot accept an instance trip project while having an instant trip project pending execution in your workbasket.
• Instant Trip: You cannot accept an instance trip project while having a same-day delivery in your workbasket that is within the time frame for instance trip project.
• Same-Day Delivery: You cannot accept same-day delivery project while having an instant trip project pending execution in your workbasket

As a Project Professionla, you are not allowed to cancel any project you have accepted. You can notify the Project Manager about any issue with any project you accept by sending messages to the manager using the platform. The Project Manager can either withdraw the project from your workbasket, re-post the project into project board or reassign it to another Project Professional.

If you are unable to execute a project due to circumstances beyond your control, use the decline feature to decline the project. Note that every declined project will affect your rating and your performance on the platform, and my lead to suspension up to a minimum of six months

Yes. Customers are allowed to give tips to the Project Professional after execution of a project. The tips will be shared equally by all the project professionals on the project.

No, LynphoPro do not share in the tips given to Project Professional by the customer. However, LynphoPro will help share the tip equally among all the project professionals on the project and add their share to their earnings on the Project.

• You can send us an email within the platform
• You can contact us filling the Project Professional Support Request form
• You can Chat online with our representative.

Yes. If you have a faulty vehicle during Project Execution, you will need to immediately report the case to the Project Manager or Send an email from the platform to the Project manager or Chat with LynphoPro representative online or Call the customer service desk for quick assistance.

If you account is suspended, that means you have been barred from your account.

• Check your email for any notification on the reason for the suspension
• Call the customer service desk for clarification on the reason for the suspension
• Chat online with our customer representative.

If your suspension is an error, you will be restored within 24 hours.

If you account is inactive, you don’t need to do anything as your registration is still under review by our technical team. You account will be activated upon approval, and you will have instant access to your Portal.

If your account is denied, there is nothing you can do because you don’t meet the minimum requirement to be approved as a Project Professional.

You will be adequately informed about the reason for the denial and what steps you may take in the future for us to review your application

Yes. You can change your payment frequency 72 business hours before the next payment.

No. Customer is not allowed to ride in the same Project Vehicle with you as this is prohibited.